Having spent many years studying and working in the
field of psychology, one comes to understand the human psyche
to a certain degree when it comes to people with different views and how hard
they will hold on to those views despite the information that is available
around them or presented to them by friends, neighbors and experts.
The problem is, that once a person has his mind made
up, it is extremely difficult, even at times impossible, to change that
opinion, even though it may be wrong. Part of the problem is in perception,
that is, how a person sees what he or she consider to be the truth.
After all, as Peter Ditto (left), professor of social
psychology at the University of California, Irvine, stated: “We all think of ourselves as being these rational people. We
hear evidence, and we process it," and went on to add: "What's clear
from decades of social psychological research is that people's emotions get
involved in their reasoning, their motivations, their intuitions. Those shape
and bias the way we process information."
Another
problem is how people understand and accumulate “facts,” or rather, what they
consider to be “facts.” First of all, when it comes to
stating one’s opinions argumentatively, details simply don’t matter as much as
we think they do. This is because when someone has their mind made up,
they really don’t listen to another person’s processed information, stance, or
viewpoint. And what they do hear, is simply processed within the realm of their
own beliefs and bias perceptions—and discarded if it is not in agreement with
these preconceived views.
Despite having been
married many years, our first true
argument as a young married couple is still fresh in the mind. It was over, of all
things, the color of something. Now, having been an artist, gone to college,
and earned a living in the art field which involved numerous experiences with
color, it seemed my wife, just out of school, was wrong in her perception
of a color.
Nothing
she said on the subject mattered to me much because, after all, “I was the
artist,” not her, and to-date she had very few experiences in color compared to
me. My perception told me the color was a certain shade and that was it.
There is also a recollection of the first
time going toe-to-toe with a professor over whether or not dinosaurs ever
actually walked on the earth, or the time of a wing-dinger with a superior
officer in the military over whether or not a forward observer could reach a
fire zone in time to call in a strike. We all have encounters stemming from
differences of opinions, and one of the things that most of us learn, some
sooner than others, is that there is no winner of an argument.
The fact is, that
during an argument, people think emotionally, some more than others, but
emotion becomes involved in all extended discussions that are argumentative.
This often evolves into what is morally right and wrong. It is not that we lose
the ability to be rationale, we lose the ability to think clearly without
emotion, experiences, perception and other outside influences becoming part of
our opinions, beliefs, and “facts.”
There is also a
matter of timing involved. There was a time when if someone went out on the street and shouted
their beliefs by yelling, shouting, and causing a disturbance, they would have
been viewed as “weird” or “crazy.” Today it is a way of life to those
who feel it is the only manner in which they can voice their opinions
successfully and influentially.
One of the problems
stems from the fact that most of our lives are spent in rather logical
processing of thoughts, ideas, and desires: “What movie do want to see?” “What
do I want to eat today?” “How do I pay for that?” “Is that something I can do?”
Generally, however, we use that simple thinking on more important or involved
issues: “Is my boss really going to buy this excuse,” “Can I really complete
that report?” “Can I really afford that car?”
Sooner or later we begin inserting moral beliefs into our non-moral
issues, “Should I have to work overtime,” “Is that an issue I should support?”
“Can I make that light?” As a result, we often find that we are coming to
conclusions first, and then looking for the reasons that support our beliefs afterward.
At some point, then
we encounter someone who views the world differently than we do and our factual
reality differs considerably from their perceived reality. We often encounter
this first when we marry and find out our spouse literally grew up in a
different world than we did. Or we go to work for a boss whose moral views are
different; or we enter into business with a partner who, as it turns out, sees
the world of business different then we do. We find that others’ politics are
different than ours, religion different, their family background is different,
their mores different than ours.
Then come the time
when those differences become important. It might be over politics, over
religious differences, over morality, over lying and cheating to get ahead,
over being honest to the very core. Or simply differences that lead us down one
path and a friend, loved one, or grown child heads down another and discussions
of those differences evolve from light to heavy.
Sooner or later in
such discussions, one person is likely to be far more knowledgeable than the
other, thus we find the lesser knowledgeable person relying on made-up facts,
untenable positions, unwarranted stances, that when not accepted often leads to
the raising of voices and stronger statements—even to loud shouting. This is
because those who know more, rely on reason and facts to make their point,
which are rejected out of hand because the other person has just as valid—in
their mind—points as the one with the knowledge.
It is one of the
reasons there are no winners when arguments occur. One may overpower the other,
one may hold a higher level position than the other, one may intimidate the
other, one may be kinder than the other—but the end result is that no change in
position or stance occurs.
"It's
not that people believe anything they want to believe,” but that “People still
think and need rationale, but the things that they are being asked to change
are the very things they count on as evidence.” Thus, they are not likely to
change their minds, no matter the persuasiveness of the one “controlling the
high ground,” his or her argument simply does not carry any weight.
The
fact is, people tend to be a lot more skeptical of information they don't want
to believe than information they do want to believe. We often lap up
information we want to believe—things we agree with, like, hold dear, and/or
readily accept. As a young baseball pitcher I was taught
that all left handed hitters like the ball down (generally from the thighs to
the knees) and all right handers prefer the ball up (from the crotch to the
just below the letters). While I never found that information to be totally
wrong, I did find over the many years pitching that there were distinct
exceptions and it was hard to choose between “does that guy like the ball up
instead of down? Or am I just missing my spots?”
Old
paradigms (a fixed belief or way of thinking or doing something) are under
attack in our modern world. Yet, once a person establishes a paradigm, it is
difficult for that person to change it. In our grandfather’s generation, banks
were not to be trusted. In our father’s generations, banks were to be trusted. Now we are seeing a swing back to that of our grandfather’s era
with the honesty of banks in question today, and their integrity suspect when
they allow government to confiscate accounts, rob trust funds, etc. But one of
the biggest hits we have taken in recent years is the attack on truth as being
true.
It was
Aristotle who claimed that “To say of what is that it is not, or
of what is not that it is, is false, while to say of what is that it is, and of
what is not that it is not, is true,” yet in our modern generations such simple
logic is hard for some to grasp.
(See the next post, “Why You Can’t Convince a Theorist – Part II,” to see why people who have
their mind made up or believe a certain way are almost impossible to have
change their mind)
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